MAKING BUSINESS LETTER
Part of BUSINESS LETTER
- Body letter
- Type of opening sentence
- Type of closing sentence
- Business Correspondence glossary
- Writing a letter
Dear Mr. Doom,
I have (I’ve) enclosed a corrected statement of your account
with us. I am truly sorry about the incorrect charges that
appeared on your bill. OPENING
We do our best to ensure the accuracy of all of our account by double checking all of them, but somehow we still make mistake from time to time. I hope our error did not (didn’t) cause you too much trouble. CONTENT
We value your business and look forward to serving your flawlessly in the future. CLOSING
TYPE OF OPENING SENTENCE
- The Start
- Dear Personnel Director
- Dear Sir/Madam (if you don’t know who your are writing to.
- Dear Dr, Mr, Mrs, Miss or Ms. Smith: (use if you are writing to, and have a formal relationship with – VERY IMPORTAN use Ms for woman unless asked to use Mrs or Miss)
- Dear Frank: (use if the person is a close business contact or friend)
- With reference to your advertisement in ….
- With reference to your phone call today.
- With reference to our conversation by phone
- Thank you for your letter of May 02nd …
- Thank you for your email
- Thank you for your information
The Reason for writing
- I’m writing to inquire about…..
- I’m writing to apologize for……
- I’m writing to confirm about….
- I’m writing to inform you about…..
- Could you please possibly? To send us …..
- I would be grateful if you could give us…
Agreeing to Request
- I would be delighted to send you our confirmation letter for your……
- I would like to send you our price list
Giving bad news
- I’m afraid that……
- I’m enclosing……
- Please find enclosed……
- Enclosed you will find…..
TYPE OF CLOSING SENTENCE
- Thank you for your help Please do not hesitate to contact us if you need further information / assistance.
- Thank you for your….. If there any problem
- Thank you for your…. If you have any question
Reference to future contact
- I look forward to… (welcome you back
- Hearing from you soon
- Meeting you next Tuesday
- Seeing you next Thursday
- Yours Faithfully, if you don’t know the name of the person you are writing to
- Your sincerely, if you know the name of the person you are writing.
- Best Wishes
- Best Regards, if the person is a close business contact of friend.